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Open the property page and choose your check-in and checkout dates in the calendar (booked or blocked nights are crossed out), then pick the number of guests. Select Book Now — or Reserve on mobile — to review your trip and pay on the checkout page.

Yes. On the checkout page, select Edit next to Dates or Guests. The calendar opens right there, and the price updates as soon as you save.

Cancellations are handled by your host. Send them a message from Messages in your account menu. Once a booking is cancelled it appears under Cancelled in My Trips. The cancellation terms for your stay are shown on the checkout page before you pay.

Open the account menu and select My Trips. You'll find your upcoming, past and cancelled stays there.

At checkout you can pay the full amount, or pay part now and have the rest charged automatically 7 days before check-in. Some hosts collect payment directly — in that case the checkout page says so and online payment isn't available.

The price details on the checkout page list everything before you pay: the nightly rate (which can vary by night), a cleaning fee and the service fee.

Refunds follow the cancellation terms shown at checkout and are returned to the payment method you used.

A booking is only created once payment completes, so nothing is held. Go back to checkout and try again — if the dates have been taken in the meantime, you'll be asked to choose new ones.

Before booking, use the "Have a question about this place?" box on the property page. After booking, all your conversations are under Messages in the account menu.

Your host shares arrival details with you. If you haven't received them, or want to arrive early, send your host a message.

Select Sign In at the top of any page. The same account works for travelling and for hosting.

Open the account menu and select Profile.

Open the account menu, select Switch to Hosting, then New Listing. Anyone with an account can host.

Yes. In your property's Calendar you can import calendars from other sites using their iCal link, and export your own so they stay in step. Bookings imported this way block those dates here.

In each property's Payments settings, choose Platform managed to let guests pay online at checkout, or Host managed to collect payment directly yourself.